Tenant Services

Tenant Services

Our tenant services aim is to find you the perfect property to suit your requirements with the minimum of hassle.

In the current market it can be difficult for tenants to find the right property to suit their needs.

Our tenant services allows us to take the hassle away from our tenants by making the process as simple and straight forward as possible.

No Tenant Fees

No upfront costs or expensive application fees when you find your ideal property to rent.

We do not charge any tenant admin fees when applying to rent any of our properties.

Tenant Services

Most importantly viewings can be arranged at times to suit you, including evenings and weekends.

All viewings will invariably be accompanied by a member of staff, who can give advice and answer any questions you may have.

Reserving the property

Once you have decided on a property, you will need to reserve it by paying a ‘holding deposit’ (aka ‘reservation deposit’), usually equivalent to one weeks’ rent.

Assuming that the tenancy goes ahead, this will be deducted from the monies due before you move in. If the landlord declines to grant the tenancy, it will be refunded less our admin fee.

Consequently the deposit will be forfeit if you decide not to proceed for any reason, or if you fail to provide complete and accurate information in your application.


A security deposit of up to a maximum of 5 weeks rent will normally be required. In addition to this right to rent checks will be required.

This deposit will be treated in accordance with the Tenancy Deposit Protection regulations, so you will be informed of which protection scheme is used.

The deposit is held to cover damage, breakages, and any other liabilities under the terms of your tenancy agreement.

Most importantly under no circumstances can the deposit be used by the tenant to cover rent.

No Tenant Fees

As a result of new legislation landlords and agents can no longer charge tenant fees.

In addition the government announced permitted payments that can stillĀ  be charged to tenants. As a result tenants have clarity on all costs associated with renting.

No Tenant Fees Guaranteed

Most importantly tenants have confidence, that should they wish to move property, they can do so without worrying about high fees.