FULLY MANAGED LETTINGS IN THE NORTH EAST
Your property managed.
Your time protected.
Your time protected.
Kandi Property fully managed service supports the tenancy from marketing and move-in through rent administration, inspections, tenant queries and maintenance coordination.
£0
FULLY MANAGED
ONGOING LANDLORD SUPPORT
Less administration.
Clearer tenancy oversight.
Fully Managed is designed for landlords who want a local team handling routine tenancy activity while keeping them informed about their property, rent and important decisions.
WHAT FULLY MANAGED INCLUDES
Support before, during and
after the tenancy starts.
after the tenancy starts.
Each stage should be confirmed in the current written service agreement, including any limits, exclusions and third-party charges.
Rental Valuation
A realistic rent recommendation based on the property, its location and current demand.
Marketing and viewings
Property advertising, enquiry management and accompanied viewings under the agreed service.
Tenant referencing
Applicant checks, including Right to Rent, before the tenancy is established.
Tenancy set-up
The agreed paperwork and move-in process are coordinated from acceptance to handover.
Rent support
Rent collection administration and agreed follow-up when a payment is late.
Tenant communication
First point of contact for routine questions during the tenancy.
Routine inspections
Planned property visits and reporting in line with the current service terms.
Maintenance coordination
Repair reports are assessed and appropriate contractors coordinated within agreed authority.
Compliance reminders
Practical prompts around relevant recurring documents and property requirements.
Tenancy changes
Support with renewals, changes and the end-of-tenancy process under the agreed scope.
THE MANAGED JOURNEY
One service across
the tenancy lifecycle.
£0
→ Value and prepare
→ Market and select
→ Move in and communicate
→ Monitor and maintain
→ Review and renew
→ Manage the end of tenancy
COMMUNICATION AND CONTROL
Managed does not
mean out of sight.
mean out of sight.
Clear authority
Set repair-spend limits and understand when Kandi will contact you for approval.
Property updates
Agree what inspection, maintenance and tenancy information you will receive.
Escalation routes
Understand the process for arrears, complaints, emergencies and specialist advice.
Owner decisions
Keep responsibility for strategic, financial and legal decisions affecting the property.
REPAIRS AND MAINTENANCE
A structured response
when something goes wrong.
when something goes wrong.
Tenant reports the issue
The problem is logged on Fixflo with useful information about its nature and urgency.
Issue is assessed
The team determines the appropriate next action under the service agreement.
Approval is confirmed
Non-emergency work follows the agreed authority and landlord-contact process.
Work is coordinated
An appropriate contractor is arranged through Kandi Maintenance or landlord preferred contractor and the outcome recorded on Fixflo.
COMPARE SERVICE LEVELS
Fully Managed or
Tenant Finder.
Tenant Finder.
The deciding question is who will manage the tenancy after move-in.
FULLY MANAGED
Kandi supports the tenancy
TENANT FINDER
Landlord takes over after move in
UNDERSTAND THE COSTS
No property letting
set up fees.
COSTS TO DISCUSS
→ Repairs and contractor invoices
→ Safety certificates and compliance work
→ Inventory or check out services
→ Licensing or council requirements
→ Legal or specialist professional support
→ Any excluded or optional services
LOCAL PROPERTY MANAGEMENT
Fully managed across
three North East markets.
three North East markets.
Local demand, rents and tenant expectations vary by property and postcode. Request advice for your exact location.
Fully managed letting in Gateshead
Fully managed lettings in Hexham
FULLY MANAGED FAQs
Clear answers for
North East landlords.
North East landlords.
Ask for the latest service agreement so the management scope and responsibilities are clear before instruction.
What does fully managed property management include?
Kandi’s advertised service covers tenant finding and set-up plus ongoing rent administration, tenant communication, inspections, maintenance coordination and tenancy lifecycle support. Request the current written scope because precise inclusions and limits may change.
Does Kandi Property charge a letting set up fee?
Kandi currently advertises no letting set up fees on qualifying Fully Managed packages. Monthly management fee @ 15% (No VAT) Eligibility, service conditions, minimum terms and possible third-party costs must be confirmed in the latest written agreement.
How are maintenance issues handled?
Tenants can report repairs on Fixflo 24/7 repair reporting platform, after which the issue can be assessed and an appropriate contractor coordinated. Agree emergency arrangements, spending authority, contractor selection and how approvals will work before instruction.
Will I still pay for repairs and certificates?
Normally, landlord management fees and property costs are separate. Repairs, contractor invoices, safety certificates, inventories, licences and legal work may still be payable by the landlord. Ask for a complete explanation before signing.
How often will the property be inspected?
Inspection timing should be confirmed in your service agreement. Frequency may depend on the tenancy, property and current terms, and visits must respect the tenant’s rights and required notice.
What happens if rent is late?
The management team can monitor payments and follow the agreed arrears process. Ask how and when you will be notified, what contact is made with the tenant and when specialist or legal advice may be recommended.
Which areas are covered?
Kandi Property supports landlords across Consett, Gateshead, Hexham and surrounding North East areas. Confirm service availability for the property’s exact postcode.
